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SHIPPING & RETURNS

SHIPPING & RETURNS

SHIPPING RATES

 All orders are shipped by UPS Ground.  Unless you request differently.  Rates are based on actual weight of package and COD Charges if applicable.


RETURNS

Please note that we accept returns up to 30 days from the date of the invoice. All requests must be in writing to the attention of Monique and either faxed to us at (909)598-6016 or emailed to us at sterling@sterlingstyles.com .

Return requests will not be authorized over the phone.

Please list the following on your return request:  The invoice from which the item was shipped from, each style number and the color and the reason for the return.  Please also indicate if you would like a replacement or a credit for your return.

Monique will advise you of your RA#.  Please include your request inside the box and mark the damages with scotch tape  (no pins, safety pins or masking tape allowed)

AFTER 30 DAYS NO RETURNS OR ADJUSTMENTS WILL BE ALLOWED.

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